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Shipping & Returns


DESPATCH

We can send your order anywhere within United Kingdom. We send all our products by Royal Mail 1st class post unless otherwise agreed. Delivery normally takes between 1 to 3 working days.

We normally despatch orders within three business days unless requested otherwise. If there is an unusual delay in the despatch of your order we will contact you and advise you of the expected despatch date.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN POSTED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

RETURNS POLICY

If an order has been sent and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with GeoffreyJohnHall.com within 3 days from date of despatch of goods.

Email details of your claim to geoffrey@geoffreyjohnhall.com
The following options will then be made available:

1. Replacement: If possible, a replacement will be sent, subject to availability.

2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.

3. Refund: If a refund is required, it will be provided according to the original payment method (i.e. Paypal).

Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted.





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